IRONHAND BUSINESS TOOLS

Digital Gap Analysis

A deeper diagnostic of processes, data, technology and operational readiness.

MATURITY SCORE50/ 100 · Developing

Directional diagnostic, not a formal audit.

01Customer information is centralized

02Leads have a defined follow-up workflow

03Repetitive tasks are documented

04Core systems exchange data

05Leadership sees current KPIs

06Teams use consistent operating processes

07Customer communication is traceable

08Data quality has a clear owner

09Access and roles are reviewed

010Technology investment is linked to outcomes

011AI use has governance

012Business continuity is documented

0 — Not in place4 — Systematic and measured

NEXT STEP

Connect processes and measurement.

Use the Business Blueprint to turn this diagnostic into an initial architecture.